Last year I suffered some serious injuries that required regular caregivers to come to my home. In a rush to set up services, I probably began with the first and second agency I called. (An unfortunate mistake due to circumstances) One was
horrid, and in fact, later went out of business. The second was fair. A third was mixed in the quality of their workers (from good highly unprofessional and one who even stole from me!! With yet another worker, due to her personal problems, I felt I was "helping" HER at times more than she helping me!!) The management staff was also chaotic and unprofessional many times. I finally found Qualicare. I feel that after using several different home care companies, I certainly have some expertise in assessing them! The level of quality at Qualicare is reflected from top down. Mr. Kidwell is an excellent manager. He is also an excellent communicator who takes the time to listen carefully to your needs so that he can make the absolutely best match possible. I never felt a sense of chaos there or that I was hurried to speak to staff as they were running out the door to go home or to catch another client call. All of the staff I dealt with were consistently ethical, fair and professional. I would describe the different home care workers as probably "a cut above "many of those I found elsewhere. You should find satisfaction and confidence with this company for sure.
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- L.E L Dec 07, 2017