Find trusted reviews from across North America

Your willingness to accommodate the many changes we make.

- Shirley B Sep 17, 2018

Your attention to care and the client's happiness is very good. We've had a couple of challenges with support workers, but you are very concerned about taking steps for improvements and seeking the right person for my parent's care. It is v ery appreciated. Currently, Lisa is taking such good care of my parents that it is such a weight lifted from my worries. .... Read More

- Kiernan(Nancy) A Aug 13, 2018

I am pleased to have the same person for all my visits, it has worked very well for me. The care worker I was given worked very well fo me. I would recommend it to a friend or associate. As I am younger so not many friends are ready for this level of care yet. .... Read More

- Hele H Aug 11, 2018

The drivers are very friendly and nice. Great

- Richard G Aug 11, 2018

Individualized care and matching of support workers Compassion and patience for associated mental health disabilities

- Linda Y Aug 10, 2018

Organized. Prompt. Responsive. Available on short notice. Flexible. The Family Room feature is excellent.

- KD S Aug 09, 2018

My wife’s PSW is fantastic, she can read suitations before they unfold. She can react before a stressful situation can occur. Alena is fantastic.

- David C Aug 09, 2018

Knowing Qualicare is always there is most important to my QUALITY OF LIFE! My Caregiver Tess is like Family and I am Blessed to have her.

- Marie M Aug 09, 2018

Your agency is very accommodating and sensitive to the stresses of the spouse caregiver as well as the patient. I appreciate that you provide very good care of the client while also preserving his dignity throughout your interaction with him. .... Read More

- Lee M Aug 09, 2018

Customer service, professional staff over the phone in office and girls coming home.

- Kulwant A Aug 09, 2018

How Melissa the boss makes sure the psw are honest and give my dad the best care

- Christina-Louise B Aug 08, 2018

The caregivers are very attentive and really care about are loved one. They have become like family. Any concerns we had at the start were addressed and ironed out.

- Karrie D Aug 08, 2018

Jaime I wanted to send you a note to tell you how happy we all are. Our Parents are so happy. They are enjoying their own home once again and we like to go over now. The difference is Night and Day. The Caregivers are all wonderful. The car e Mum and Dad receive is exceptional. I also wanted to tell you a little story, I have been meaning to email you for a few weeks. My Dad called me up one evening to chat and the first thing he mentioned was how happy he was with his “New Staff”. He hasn’t had staff since he retired in 1987. It was really quite cute and funny. He was telling me how hard they all work getting things done for them and making sure they have their meals on time and get to their appointments. Dad also really likes the conversations he is able to have now. He was also telling me how happy Mum is with the Ladies and he is really quite relieved. So a Big Thank You to You and the Ladies. It’s been a real Godsend! .... Read More

- J. W Dec 07, 2017

Living in Texas and being so far away from Dad, you gave us great peace of mind by keeping us informed. Jaime, in your almost magical way, you could get him to do things to better his life that no one else could get him to do. Most impressi ve of all, was the time you took to visit him in his final days. Your caring and personal service was beyond reproach and you brought peace into our lives at a very difficult time. .... Read More

- D. H Dec 07, 2017

Taking care of a family member with Alzheimer’s is very challenging. I can’t tell you how much I appreciate the services that Qualicare has provided to my mother. My mom has care 6 hours a day, seven days a week with Qualicare. My mom h as mid stage Alzheimer’s and a few years ago it became apparent that she needed more in home care. The government programs covered some of our needs but we needed to supplement with private care. I was fortunate in my search for a caregiver to find Qualicare on the internet and can’t say enough good things about them. Qualicare Family Homecare has allowed my Mom to stay living in her home, which is everything to her. The Qualicare caregivers assist with helping her dress, medication, meals, cleaning and so much more. But it goes beyond that, the caregivers treat her with such respect and patience, they truly improve her quality of life. They provide true companionship, which lets me rest easy at night. My mom has primarily had two caregivers over a two year period and both have become best friends with her. Not it the beginning, it took several months to win her over, but now when my mom talks about her caregivers it warms your heart. Jaime and David, head up the agency and have provided excellent service since day one. Jaime, is a registered nurse, and has provided such great support to me personally. But it goes beyond assigning the right caregiver to the client, she is a wealth of knowledge which you can depend on as the needs of the Alzheimer patient changes as the disease progresses. We are in the process of acquiring a live-in caregiver through the Canadian government program and I also enlisted Jaime’s help in the search process for the live-in caregiver. Qualicare will continue to provide weekend coverage and case management services once we migrate to a live-in caregiver. I would highly recommend Qualicare to any family who needs assistance with an ailing parent. They have changed our lives so much for the better and for that I can’t thank them enough. .... Read More

- Lisa N Dec 07, 2017

Jaime, thank you for supporting our family and providing excellent care for Mom while she was sick. I don’t think we could have cared for her at home without you and the wonderful people who work with you.

- C Dec 07, 2017

When Jaime came to meet my parents they had a lot of questions. Jaime took her time, answered each one, sometimes more than once, and by the time she left they were looking forward to some help. That was a relief for me as they weren’t su re they needed help. Each caregiver that visited was a perfect fit for my parents. Rochel listened to mom and dad, they had great visits, and she supported them without making them feel helpless. I really felt that Jaime is very thoughtful when selecting caregivers to match with their clients and families. .... Read More

- Joan C Dec 07, 2017

We are so pleased to have Mom and Dad back home! I cannot begin to tell you how impressed and blessed we are to have Eddie, Kelly, and Kathy's support as we try to stabilize and regularize my parents’ situation. Already, I have seen impro vements in their demeanor and general happiness. They are in their own home environment and are surrounded by family and devoted caregivers. What a difference a week makes! I truly believe we made a decision in my father’s best interests. Keeping him out of the hospital may have, in fact, saved his life. .... Read More

- L. C Dec 07, 2017

You and your staff have been phenomenal with dad and mom’s care during her illness. Mercedes helped dad through a very hard time. You provide a very needed service with heart and integrity.

- A. T Dec 07, 2017

We were so pleased with the attentive service given to our mother when she got out of hospital. Qualicare has helped us out many times, and sometimes with little notice from us. Many thanks to Kelly, who first walked us through everything a nd helped us figure out what we needed, and Undine who patiently cared for our mother, and took the time to really get to know her. Undine is an absolute gem among caregivers! .... Read More

- H. W Dec 07, 2017

Your monitoring has helped us better control his medications and has made his and our quality of life so much more comfortable.

- R. G Dec 07, 2017

The fact that the girls arrived at my home knowing my medical problem, about the recent death of my husband, and generally what was expected of them made it so very easy for both myself and my daughter.

- M. F Dec 07, 2017

Thanks to Kelly, Andrea, and Eddie from Qualicare Ottawa for all the help you all provided for my mother and our family during the last few weeks of her life. We are all very grateful for the compassionate quality care received.

- K. D Dec 07, 2017

I cannot express my appreciation and thankfulness for the care and friendship that my sister had received since I retained Qualicare and specifically Louise to care for my sister. I am in Burnaby, BC and it is very difficult for me to get t o Calgary on a regular basis. Louise has been such a help in getting Betty to her dentist appointments, doctor appointments, glasses and hearing appointments. Apart from all those, the most important thing is that Louise has become a Friend to Betty and they have a sincere friendship. I would sincerely recommend Qualicare to anyone that might be interested. Everything is handled in a professional manner and the patients undoubtedly receive the best of care. I cannot recommend your services highly enough. I have been more than pleased in all aspects. Thank you for providing such professional and caring services. .... Read More

- Winnie T Dec 07, 2017